How do I sign in? I've forgotten my password.+
You haven't got one. Put your email in and we'll send you a one-time sign-in link. Tap it and you're in.
Do I have to connect a supermarket account?+
No. Connect one and plenti reads your order history from Sainsbury's to build your grocery shopping list, then sends it to your Sainsbury's basket when you're done. Leave it and everything else still works, including the in-store list, wherever you shop.
Is plenti on Android?+
Not yet. It's iPhone only today. Android is coming, and there's no date we'd trust enough to print. Email us and we'll tell you the day it lands.
How do I change or cancel my membership?+
Through Apple, because that's who bills you. On your iPhone: Settings, your name, then Subscriptions. Cancel or switch there, and it runs to the end of the period you've already paid for.
How do I delete my account for good?+
Sorry to hear that. If something's not working, tell us first, we'd rather fix it than lose you. Still want to go? In the app: You, then your account, then Delete my account. It removes your data for good and there's no undoing it.
Found a bug, or want something adding?+
Send it over. plenti gets better because people who actually do the shop tell us what's annoying them. You'll hear back from a real person.